Episode 2: Her Staff Quit on Day 1!
Jennifer Outland, Regional Manager for Rand Property Management joins True Multifamily today to explain how to take over a property from a place of POWER vs. weakness. She tells the story of how upon takeover of a new multifamily property, her maintenance technicians both quit on day 1, but was still able to establish a powerful presence at the property while beginning the execution of the business plan. Jennifer speaks about the five core values of managing multifamily and how she uses each of these during a property takeover:
People First
Growth Mindset
Unwavering Ethics
Extreme Ownership
Make it Happen
Jennifer also covers all the tasks that should be done on Day 1 when taking ownership of a multifamily property.
